Privacy Policy

Effective Date: March 1, 2025

1. Introduction

Welcome to Xero Solar (“Company,” “we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website xerosolar.com, use our services, or interact with us in any other way. By using our website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect and process the following types of personal information:
• Personal Identifiable Information (PII): Name, email address, phone number, and mailing address when you contact us or request a quote.
• Technical Data: IP address, browser type, operating system, and website usage data collected through cookies and analytics tools.
• Financial Information: Payment details for transactions related to our services.
• Other Information: Any other information you provide when filling out forms, surveys, or communicating with us.

3. How We Use Your Information

We use your personal information to:
• Provide, operate, and improve our website and services.
• Respond to inquiries and provide customer support.
• Process transactions and send confirmations.
• Send promotional emails, newsletters, and service updates (you can opt out anytime).
• Analyze website usage and trends to enhance user experience.
• Comply with legal obligations and protect against fraud or security threats.

4. How We Share Your Information

We do not sell your personal information. However, we may share your information with:
• Service Providers: Third-party vendors who assist us with website hosting, payment processing, and marketing.
• Legal Compliance: Authorities if required to comply with laws, regulations, or legal requests.
• Business Transfers: In case of a merger, sale, or acquisition, your information may be transferred as part of the business assets.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to analyze website traffic and improve our services. You can adjust your browser settings to refuse cookies, but this may affect your website experience.

6. Data Security

We implement security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have rights regarding your personal data, including:
• Accessing, correcting, or deleting your data.
• Opting out of marketing communications.
• Restricting or objecting to data processing.

To exercise these rights, contact us at [email protected].

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

9. California Privacy Rights (CCPA Compliance)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA) including:
• The right to know what personal information we collect and how we use it.
• The right to request deletion of your personal data.
• The right to opt out of the sale of your personal data (we do not sell personal data).

To exercise these rights, contact us at [email protected] or call (310) 376-8740.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Xero Solar
358 Coral Circle
El Segundo, CA 90245
Email: [email protected]
Phone: (310) 376-8740
CSLB #: 992157

By using our website, you acknowledge that you have read and understood this Privacy Policy.